Easily sell your surplus items. Purchase items you use at a discount.

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  • How it Works

    WE MAKE SELLING SIMPLE. List your items in only seconds. If your item sells, you’ll be emailed the packing slip and shipping label. Simply package your items up and place with your outgoing UPS.

    And with a service fee of only 15%- you'll keep more of what you recover.

  • Who We Are.

    We are supply chain professionals, determined to find a better way.

    With two decades in healthcare supply chain experience, we’ve seen first hand how the lack of a central marketplace leads to waste. Our purpose is simple: Connect hospitals in new ways to reduce environmental and financial waste.


  • Why Join Lume?

    • List your surplus items in seconds with our Quick List tool.
    • Purchase items you use at a discount.
    • All items ship carbon neutral. We purchase high quality carbon credits through trusterd services, at no added cost to you.
    • No sales calls, ever — just selling tools that help you save money. And if you ever do need us, we'll be here.

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Learn More

FAQ

Who can use Lume?
Licensed hospitals.

What can I sell on Lume?
Lume is optimized for the sale of medical devices. To learn more about what can and cannot be sold, refer to Community Expectations and Terms & Conditions.

What forms of payment are accepted?
Lume accepts major credit cards and paypal.

Can I use my FedEx or UPS account for shipping?
This option is not currently available. All shipments are processed via UPS.

How are shipping and taxes calculated?
All orders ship via UPS. Shipping rates are calculated based on the number of ‘ship from’ locations in your order. For example, an order containing items coming from 2+ hospitals will cost more than if they came from one.

Taxes are determined by the buyers state requirements.

Can I sell equipment on Lume?
Medical equipment listings are not currently supported.

How long are my items listed for?
Your items are listed until sold or you choose to remove them. Short dated items are automatically removed on the first day of the month, prior to the month of expiration.

What are the fees for selling?
There is no cost to list your items. There is a service fee of 15-20% for sold items.

How do I receive payment?
Payment is sent via check to the billing address on file.

What happens if my items sell?
If your items sell, you'll receive an email with the packing list and shipping label. Simply box your items up and send with your outgoing UPS.

How do I contact you?
Have a question for us? Please email support@lume.exchange

I have to buy and sell for multiple facilities; how does that work?
Buying: When checking out, you can enter a different address in the ‘Ship To’ field, or use the dropdown to select from your saved addresses.

Selling: Accounts have one primary Ship From location. To identify other departments or locations that you are selling for, you can add an alphanumberic value to the ‘Cost Center’ field of your listings. NOTE: This option is only available when using the List by Spreadsheet listing option.

Is my name or facility identified in my listings?
No, product listings do not display seller details. But please note, the shipping label and packing slip that you'll use to ship your items, will display your facility name and address.

How do I update my email address? Your email is your account identifier. To update, please contact us at support@lume.exchange.

Selling Guidelines

The items you sell must be in-date, with a min 60 day shelf life remaining. They must be unused, clean, and in good working order. If an items condition is not suitable for use in your own facility, it should not be listed. Dated items will be automatically removed on the first day of the preceding month of expiration. Example: if an item expires on July 15th, it will be removed on June 1st.

Sellers agree to ship within 1 business day of notification of sale. All items ship via UPS.

Package items securely and fill dead space with packing material. Please package in the same manner that you expect from your vendors.

Items that cannot be sold through Lume:

  • Human tissue or items derived from human tissue.
  • Any item requiring refrigeration.
  • Liquids of any kind.
  • Mixed lots (a single listing consisting of different manufacturer REF #’s -or- LOT #’s)
  • Pharmaceutical items (any item with an NDC#)
  • Products subject to FDA tracking requirements.

Returns are accepted within 7 days of receipt if the item arrives damaged or not as described, all other sales are final. An RMA can be requested from your orders page and selecting the order.

All users accept our full terms and conditions.

Meet the Team

Krista Cotter, Operations Manager

An experienced small business owner, Krista is an expert in client experience and operational agility. She specializes in building processes that work for people, with the personal touch of a dedicated entrepreneur.

Brent Cotter, Founder

A seasoned professional with nearly two decades of healthcare supply chain experience. Most recently, serving as Materials Manager for a rural non-profit hospital. Leads with a deep passion for sustainability and maintaining rural healthcare access. Brings extensive expertise in ERP systems, e-commerce fulfillment, and web integrations. Working to bridge the gap between surplus and need—helping healthcare facilities operate more efficiently and sustainably.

Contact

Have questions? We can be reached at support@lume.exchange

Lume LLC, 2903 E Main S #2003, Richmond, IN 47374