Connecting Hospitals in New Ways to Reduce Environmental and Financial Waste.

  • Why Join Lume?

    • Selling made easy. We leveraged our extensive supply chain experience and designed Lume to be the surplus selling platform that we ourselves would want to use. Our Quick List tool is a prime example of this, enabling items to be listed in seconds. Additionally, you can also send us a spreadsheet in any format, and we'll work with you to get your items listed.
    • No sales calls. Ever. You know what you need and the best way to source it. We'll stay out of your way — but if you ever have a question, we're here for you!
    • Recover costs on emergency supply. When emergency preparations force you to buy a full box when you only need 1 or 2 each, sell the extras on Lume.
    • Buy what you use at a discount. Source the supplies your facility needs from other hospitals' surplus, at a fraction of the cost.
    • Ship carbon neutral, at no added cost. Every order ships with high-quality carbon credits purchased through trusted providers — included automatically, on our dime.

  • How it Works

    Lume is the selling community for hospitals, ASCs, clinics, urgent cares, and physician offices. While select distributors may sell on Lume, we believe the value our marketplace creates should stay within the organizations that deliver patient care—which is why only licensed healthcare facilities can buy -and- sell on Lume.

    Selling on Lume is simple and intuitive. When your item sells, we email you the packing slip and shipping label—just pack it up and place it with your outgoing UPS.

    And with a low service fee of 15%, you are able to maximize your recovered expenses.

  • Who We Are.

    We are supply chain professionals, determined to find a better way.

    We've seen firsthand how the lack of a central marketplace leads to waste — perfectly good medical devices left to expire, budgets strained, and value left on the table simply because hospitals had no easy way to transact.

    We believe that our health and our environment are intertwined, and that the systems supporting patient care don't have to come at the planet's expense.

    Our purpose is simple: connect hospitals in new ways to reduce environmental and financial waste.

Learn More

FAQ

Who can use Lume?
Licensed US hospitals, surgery centers, physician offices and clinics. Please note, we are not yet accepting customers in the states of CA, AL, OH, WY, MS, NY, KS, and TX.

What can I sell on Lume?
Lume is optimized for the sale of medical devices. To learn more about what can and cannot be sold, refer to Community Expectations and Terms & Conditions.

What forms of payment are accepted?
Lume accepts major credit cards. (Stay tuned for additional options.)

Can I use my FedEx or UPS account for shipping?
This option is not currently available. All shipments are processed via UPS.

How are shipping and taxes calculated?
All orders ship via UPS. Shipping rates are calculated based on the number of ‘ship from’ locations in your order. For example, an order containing items coming from 2+ hospitals will cost more to ship than if they came from one.

Taxes are determined by the buyers state requirements. Buyers that have not submitted tax exempt documentation, may be subject to sales tax.

Can I sell equipment on Lume?
Medical equipment listings are not currently supported.

How long are my items listed for?
Your items are listed until sold or you choose to remove them. Short dated items are automatically removed on the first day of the month, prior to the month of expiration.

What are the fees for selling?
There is no cost to list your items. There is a service fee of 15% for sold items.

How do I receive payment?
Payment is sent via check to the billing address on file.

What happens if my items sell?
If your items sell, you'll receive an email with the packing list and shipping label. Simply box your items up and send with your outgoing UPS.

How do I contact you?
Have a question for us? Please email support@lume.exchange

I have to buy and sell for multiple facilities; how does that work?
Buying: When checking out, you can enter a different address in the ‘Ship To’ field, or use the dropdown to select from your saved addresses.

Selling: Accounts have one primary Ship From location. To identify other departments or locations that you are selling for, you can add an alphanumberic value to the ‘Cost Center’ field of your listings.

Is my name or facility identified in my listings?
No. Product listings do not display seller details. But please note, the shipping label and packing slip that you'll use to ship your items, will display your facility name and address.

How do I update my email address? Your email is your account identifier. To update, please contact us at support@lume.exchange.

Selling Guidelines

The items you sell must be in-date, with a min 60 day shelf life remaining. They must be unused, clean, and in good working order. If an items condition is not suitable for use in your own facility, it should not be listed. Dated items will be automatically removed on the first day of the preceding month of expiration. Example: if an item expires on July 15th, it will be removed on June 1st.

Sellers agree to ship within 1 business day of notification of sale. All items ship via UPS.

Package items securely and fill dead space with packing material. Please package in the same manner that you expect from your vendors.

Items that cannot be sold through Lume:

  • Human tissue or items derived from human tissue.
  • Any item requiring refrigeration.
  • Liquids of any kind.
  • Mixed lots (a single listing consisting of different manufacturer REF #’s -or- LOT #’s)
  • Pharmaceutical items (any item with an NDC#)
  • Products subject to FDA tracking requirements.

Returns are accepted within 7 days of receipt if the item arrives damaged or not as described, all other sales are final. An RMA can be requested from your orders page and selecting the order.

All users accept our full terms and conditions.

Meet the Team

Krista Cotter, Operations Manager

An experienced small business owner, Krista is an expert in client experience and operational agility. She specializes in building processes that work for people, with the personal touch of a dedicated entrepreneur.

Brent Cotter, Founder

A seasoned professional with two decades of healthcare supply chain experience. Most recently, serving as Materials Manager for a rural non-profit hospital. Leads with a deep passion for sustainability and maintaining rural healthcare access. Brings extensive expertise in ERP systems, e-commerce fulfillment, and web integrations. Working to bridge the gap between surplus and need—enabling all healthcare facilities to operate more efficiently and sustainably.

Contact

Have questions? We can be reached at support@lume.exchange

Ph. 765-338-2964

Mail: Lume LLC, 2903 E Main S #2003, Richmond, IN 47374